![]() ![]() As far as I've read, the only way it's been remedied is Dell sends replacements until customers receive a properly operating display. This is a well documented problem indicative of major quality control issues with the UP3216Q, which unfortunately affect this flagship product's distinguishing features. Unable to calibrate hardware LUTs using CAL modes and Dell approved calibration device (X-Rite i1Display Pro) and DUCCS software app. Here's a recap of the issues with the device:ġ. Glad you emailed me because I didn't receive your prior inquiry for proof of purchase, unless I accidentally overlooked it. To start this process, I'm copying my support request below. If they don't I will effectively let our professional colleagues know the product isn't viable and often will not work as advertised. I will also widely commend the company's effort upon doing so. Once that is out of the way I will work with dell engineers / product managers (by request / demand) to ensure they swiftly release thoroughly and effectively documented, working calibration software for the UP3216Q. I am also disappointed in the lack of documentation for the user calibration process.įor these reasons I'm first going to resolve our issue with the monitor via replacement(s) and effective support. If you’re not happy with how the video looks, go back to step 5 and calibrate your display again.I have been thoroughly reviewing every single thread related to the calibration problems with this monitor, as well as similarly conclusive journalist and customer reviews while being just as frustrated spending upwards of 20 hours trying to solve the unsolvable problems with the apparently large lot of these malfunctioning products - all at the cost of being unable to deploy the product in our grading sessions for national / international ads. When you’re happy with the results, select Exit full screen in the bottom-right corner. On the HDR video calibration screen, select Full screen for the sample video. Make sure the Settings window is on your laptop display. In Windows HD Color settings, select your laptop display under Choose display. ![]() Under Stream HDR video, select Windows HD Color settings. Select the Start button > Settings > Apps > Video playback. The dark parts of a scene could include shadows or dimly-lit rooms. For example, the bright parts of a scene might include things like sunshine, fire, and light reflections. By calibrating your display, you can set the balance between the details in the bright parts of a scene and the details in the dark parts of it. (Optional) To go back to the original calibration settings, on the HDR video calibration screen, select Reset calibration.Ĭalibrate your built-in video display to get the video quality and look you want when you’re watching streaming HDR video. If dark scenes in the video didn’t have a lot of detail, drag the slider to the left. If bright scenes in the video were washed out, drag the slider to the right. If you’re not happy with how the video looks, go back to step 4 and calibrate your display again. Watch streaming HDR video in a supported video app and look at the video quality. When you’re happy with the results, select Exit full screen in the bottom-right corner. When calibrating your display, the goal is to get a good balance between details in darker parts of a scene (in this case, the windows in the buildings on the left) and brighter parts of it (here, the snow at the top of the mountain). To add more details to the buildings, drag the slider to the left. To add more details to the snow on the mountain, drag the slider to the right. On the Calibrate your display screen, drag the slider at the bottom to the left or right. Select HDR or Use HDR, then select Display calibration for HDR video > Calibrate. Īt the top of the Display screen, select your built-in display. ![]() Select the Start button, then enter settings. The dark parts of a scene could include shadows or dimly-lit rooms. Calibrate your built-in video display to get the video quality and look you want when you’re watching streaming HDR video. ![]()
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